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Services & After-sales

EXCELLENCE IN AFTER-SALES SERVICE. PRESENCE AT EVERY STAGE.

At Rimac, we believe that providing services is essential to guaranteeing the quality and reliability that characterizes all the equipment we represent.

To this end, we have the RIMAC SERVICE division, located in our branch in Santos, dedicated exclusively to offering specialized technical support throughout the country.

Each delivery of new equipment is accompanied by our own technical team, which performs assembly, commissioning, and complete training for the end user.

During the warranty period, all services are performed with the direct approval and support of the manufacturer’s engineering department, ensuring maximum confidence and transforming after-sales service into a natural extension of the excellence that has accompanied us for 30 years.

NA RIMAC SERVICE offers a complete portfolio of services:

  • Specialized technical assistance
  • Replacement of original parts and components.
  • Technical training for maintenance teams
  • Scheduled maintenance contracts
  • Outsourcing of maintenance services
  • Fleet management and control of equipment
  • Inspections and reports in accordance with NR standards.
  • Technical inspections of mechanical and electronic systems.
  • Machine upgrades and modifications for increased efficiency and cost reduction.
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