SERVICES

Service, After Sales and Guarantees: Safety and Reliability for the Success of your Operation

RIMAC believes that the service provider is essential to maintain the quality standard and reliability of the machines it sells. For this, it counts on its RIMAC SERVICE division, located in its branch in Santos city, which has employees trained by the manufacturers, which guarantees an efficient service of technical assistance covering the whole national territory. The delivery of new equipment is carried out by its technical team, which carries out the assembly, testing, and training for the customer. During the warranty period, RIMAC SERVICE provides all technical assistance to users, always with endorsement, support, and support from the manufacturer.

Below are some of the services offered by the division, during and after the warranty period:

– Specialized technical assistance;
– Replacement of parts and pieces;
– Training for the maintenance department;
– Maintenance contract;
– Outsourcing of maintenance;
– Equipment fleet control;
– Inspections and reports according to NR;
– Technical inspections of mechanical parts and electro-electronic systems;
– Renovation and upgrade of machines to reduce maintenance costs.